Who we are
Turbo & Shine is a Hamilton-based car grooming and detailing studio. Our website is www.turboandshine.co.nz. Our workshop is at 281 Kahikatea Drive, Frankton, Hamilton 3204, New Zealand.
What information we collect
When you book a service or contact us through our website, we collect:
- Your name, phone number, and email address
- Vehicle information (make, model, registration where supplied)
- The service you requested and your preferred date
- The page or referral source you arrived from (for marketing attribution)
We also use cookies and analytics scripts (Google Analytics, Meta Pixel, Microsoft Clarity) to understand how visitors use the website. These services may collect anonymous usage data.
How we use it
We use your personal information to:
- Process and confirm your booking or enquiry
- Contact you about your vehicle, your booking, or related services
- Send marketing emails if you have opted in (you can unsubscribe at any time)
- Improve our services and understand which marketing channels work
Who we share it with
We use GoHighLevel as our customer relationship management (CRM) platform. Your contact details are stored there to manage bookings and communications. We do not sell or rent your information to any third party.
How long we keep it
We retain customer information for as long as you remain a customer plus seven years thereafter for tax and accounting purposes. Marketing email subscribers can request deletion at any time.
Your rights
Under the Privacy Act 2020, you have the right to access the personal information we hold about you, request corrections, and request deletion. To exercise any of these rights, email info@turboandshine.co.nz or call us on 07 242 0878.
Cookies
Our website uses cookies for analytics, marketing attribution, and form functionality. You can disable cookies in your browser settings, but parts of the website may not work as expected.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent change.
Contact
If you have any questions about this policy, email info@turboandshine.co.nz or call 07 242 0878.